1. Personality tests
2. Ability tests
3. Diagnostic tests and questionnaire
4. Potential assessment.

1. Specific test battery can be compiled to suit the needs of the client
2. Individual or group testing includes the testing, scoring, interpretation, feedback and final report/ recommendations to the client.

Assessments and assessment/development centres:

1. Conflict scenarios
2. Client service scenarios
3. Industrial Relations scenarios
4. Human resources scenarios
5. Technical/ production scenarios etc
6. Biographical interviews
7. Group discussions
8. One-on-one role plays
9. Psychometric and diagnostic tests
10. Report for management
11. Development plan
12. Potential assessment
13. Readiness assessment for succession
14. Career planning.

1 Day assessment:

• Psychometric tests
• Group discussion
• Role play
• Interview
• Report to client.

1. Conflict situations
2. Planning (operational and strategic)
3. Decision-making
4. Problem-solving
5. Team development
6. Potential assessment
7. Client service focus or problem areas
8. Strategic focus areas etc.

Training and development (Adjustable - depending on management level and includes all relevant material, case studies, role plays etc):

Duration

1. Leadership
2. Time management
3. Problem-solving and decision making
4. Client service
5. Planning
6. Project management
7. Performance management
8. Front line staff training
9. Conflict management
10. Self development
11. Basic business management
12. Supervisors training
13. Management training
14. Assertiveness training etc.

1. 2 or 3 days
2. 1 day
3. 2 or 3 days
4. 1 or 2 days
5. 1 day
6. 1 day
7. 1 or 2 days
8. 1 day
9. 1 day
10. 1 day
11. 2 days
12. 3 or 4 days
13. 3 or 4 days
14. 1 day

Implementing:

1. Leadership strategies
2. Team development strategies
3. Performance management
4. Client service strategies
5. Work place design
6. Training and development strategies
7. Climate and culture interventions/ surveys
8. Improvement and/ or change strategies.

1. Recruitment and selection
2. Performance Management
3. Retention Strategies
4. Motivation
5. General people management
6. Disciplinary and grievance
7. Identification of strengths and development areas
8. Feedback sessions
9. Team building
10. Identifying potential.

1. Work on specific requests from client
2. Match candidates with job requirements and organisational culture
3. Assist with interviewing/ assessments if necessary.